How can I return or exchange a product?
We acknowledge the occasional necessity for product returns. For inquiries regarding the return of an order, we kindly request you to initiate contact with our customer service team. We extend our coverage to include damaged or mislabeled items, assuming full responsibility in such cases by offering replacements and facilitating the return process. In instances where the return is attributed to buyer’s remorse or an error in size selection, we may face limitations in issuing a refund. For further clarification, we encourage you to reach out to us for additional information.
Can I get a refund?
Yes, refunds are processed in accordance with our policy, which may vary based on the reason for the return. We primarily cover damaged or mislabeled items, taking full responsibility by offering replacements and assisting with returns. However, for returns related to buyer’s remorse or ordering the wrong size, there may be limitations on issuing a refund. Please reach out to us for more detailed information on our refund policy.